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It’s All In How You Ask The Question!
Experienced market researchers, accident investigators and law enforcement officials will tell you that how you ask questions can influence the results you get. This is what my son shared with me the...
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Questions are Powerful Tools for Effective Communication
Questions are powerful tools for effective communication. The questioning technique(s) you select can be critical to achieving your desired outcome. Your choice should depend on the situation, whether...
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Creative Problem solving – Lips on the Mirror
Sometimes we get so technical in trying to effect change in a company. Sometimes a simple small change, (those things that system thinking experts call leverage points – those small, well-focused...
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Stories that coach–The Strange Incident with the Dog
Constable to Sherlock Holmes: “Is there anything about tonight’s incident that you would like to draw my attention to, Sir?” Sherlock Holmes: “Yes the strange incident with the dog.” Constable: “But,...
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Thinking Quickly – A Quick Reframe
The ability to think on your feet is an important skill, as this story illustrates: Two lawyers arrive at the pub and ordered a couple of drinks. They then take sandwiches from their briefcases and...
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